Jack Schofield

How can I protect my data if my laptop is stolen?

Steve wants to know how to protect his personal information if his Windows 7 laptop falls prey to thieves

How can I stop spam emails?

Mike and his wife are getting too much spam in their BT Internet mailboxes. What can they do to stop it?

Microsoft Windows 10 free upgrade: 10 more of your questions answered

Last week’s column on Windows 10 resulted in more than 60 further questions from readers. Here’s another two handfuls from those who might want the new operating system – and Dolores, who doesn’t